Wireless. Wireless. Wireless.
We live in a wireless world. From cell phones to the Internet to almost any form of technological communication, it seems the world has gone wireless. You can even get power wherever you need it with wireless extension cords. When so much is wireless it can be difficult to understand the many aspects and terminology of wireless Internet. So, if you’re a little lost when it comes to the differences in the wireless world of technology and the internet, maybe this will help.
Q: What is an ISP?
A: ISP stands for Internet Service Provider
Q: What is a WISP?
A: A WISP is a Wireless Internet Service Provider.
http://en.wikipedia.org/wiki/Wireless_Internet_Service_Provider
Q: What is Broadband?
A: Broadband is high-speed Internet.
http://en.wikipedia.org/wiki/Broadband_Internet_access
Q: I am looking for high-speed Internet, what are my options?
A: DSL, Cable, Wireless, or Satellite.
Q: How does Gozoe Wireless compare to DSL, Cable, and Satellite?
A: DSL is brought to you via the phone lines in your home. Gozoe Wireless must install equipment and run cable in order for you to use our service. DSL usually has a much lower startup and monthly cost however, depending on where you live, they may not be able to offer you the same speeds that we offer.
As with DSL, Cable generally has lower startup and monthly costs and is usually only offered within the city limits. Most DSL and Cable companies you are going to deal with are large scale corporate companies which means hours spent on hold or wading your way through automated answering systems and waiting days or even weeks for service or repair. With Gozoe Wireless, which is locally owned and operated, there are no automated answering services so you get a more personal experience and most outages are resolved within 24 hours or less.
Although extreme winds and storms can have adverse effects on our equipment and therefore service, cloud coverage and normal winds and rain do not affect our service as it does satellite. Our service has very low latency, or delay, compared to satellite so you get a more steady, consistent, and reliable service. Also, most satellite providers have usage caps at which your service may be terminated for a period of time.
Q: What is download?
A: To download means to receive. Whether you are receiving mail, information from a webpage, or a file from someone, you are receiving information brought to you from someone somewhere.
Q: What is upload?
A: Upload basically means to send. You can send pictures, files, video, almost any information from your computer to someone or somewhere else.
Q: Is a contract required?
A: Yes, we require a one year contract.
Q: Can I use VOIP with your service.
A: We do have several customers on our service that use VOIP, however we do not guarantee the quality of VOIP on our service nor do we support it.
Q: Do email accounts come with the service.
A: We do not provide email accounts. However, we do offer to help get you started with a free provider such as Gmail, hotmail, or yahoo.
Q: Is your service filtered?
A: Yes. We filter our Internet service from adult content so our service is safe for the whole family.
Q: Do I need any special equipment?
A: We provide all the necessary equipment for installation but we do not provide all that you may need for your in home network such as routers and network adapters. Also, see below for computer system requirements.
