We at Gozoe Wireless
L.L.P. understand
how important it is to your home or business that
your high-speed Internet service is safe and reliable. It
is with this purpose in mind that Gozoe Wireless
L.L.P. asks each customer to comply with established
policies for use on our network. Policies
include, but are not limited to, the following. Customers
agree:
- To comply with all applicable local,
state, federal and international laws and regulations.
- Not to operate a server (web or otherwise) that
requires extensive or continuous bandwidth without
prior approval of Gozoe Wireless L.L.P.
- To not
fraudulently obtain or distribute any material
over the Internet or to present oneself in a
fraudulent manner.
- Not to intentionally cause harm
to any Gozoe Wireless L.L.P. equipment. Violations
will be prosecuted by applicable law.
- To maintain
appropriate virus, worm, and etc. protective software
on personal equipment. Failure
to do so may cause damage to the network and can
result in suspension of service until such problem
can be eliminated.
- That spamming is harmful to any
network and thus each customer will not participate
in sending or receiving masses of unsolicited messages. Such
activity can result in suspension of service.
- That
the Internet has sites with material inappropriate
for minors. Many sites contain
information that may be obscene or harmful. Customers
will not hold Gozoe Wireless L.L.P. responsible for
transmission of any such obscene, offensive, or harmful
material. Gozoe Wireless L.L.P. Though
Gozoe Wireless L.L.P. does filter the content before
it gets to the customer it may not filter everything
because of the constantly updating of new offensive
sites daily to the web, but it is by far the best
filtering solution we have found available today. The
customer also has the right to override the filter
on any given site and it is therefore the responsibility
of the customer to protect this override password.
Gozoe Wireless L.L.P. Billing
Policies
Payments are charged monthly and are payable one
month in advance. Payments are due on the
anniversary of the sign-up date monthly. Payment
is considered late after 3 days and suspension of
services will incur after being 7 days late. Email
notifications, reminders and receipts will be sent
only if email address has been sent to customersupport@gozoe.com . Paper
statements will be sent upon request at a $1 per
month fee. Suspension will be reinstated upon
receipt of all fee's with a $10.00 reactivation fee
being added to the outstanding balance. Checks
returned for non-payment will be assessed an additional
$25.00 fee.
All rental equipment will be returned to Gozoe Wireless
L.L.P. in working order at the end of the agreement
if desiring to discontinue service. Full value
of equipment will be charged to the customer
if any equipment is returned damaged or not in working
order. Failure to return equipment upon suspension
of service will result in a charge of the full value
of the equipment ($500) plus the removal cost of
$65.
All cancellations should be submitted in writing
by mail to:
Gozoe Wireless L.L.P.
Cancellations Dept.
603 East Grand ave.
Marshall, TX 75670
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